Privacy Policy

1. Who We Are

TMOAD (tmoad.ai) provides an AI-powered writing assistant. This policy explains how we collect, use, and protect your personal data when you use our service.

Contact: info@tmoad.ai

2. Data We Collect

• Account data: Name, email address, password (hashed)
• Document content: Writing you create in the TMOAD editor
• Writing analytics: Typing speed, hesitation patterns, word count (anonymized)
• Usage data: Pages visited, features used, session duration
• Payment data: Processed by Stripe — we never store card details

3. Cookies & Tracking

We use the following categories of cookies:

• Essential: Session cookies, authentication, security. Required for the service to function.
• Analytics: Google Analytics (measurement ID: G-X4BKVJTSNF). Tracks page views and interactions with anonymized IP addresses. Used to improve our service.
• Marketing: Used only with explicit consent for relevant advertising.

4. Google Analytics

We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects:

• Pages visited and time spent on each page
• Browser type, device type, operating system
• Approximate location (city-level, IP is anonymized)
• Referring website or campaign

Google Analytics data is processed subject to Google's privacy policy. You can opt out at any time via our cookie banner or by installing the Google Analytics opt-out browser add-on.

5. Legal Basis (GDPR)

We process your data under these legal bases:

• Consent: Analytics cookies, marketing cookies, optional AI features
• Contractual necessity: Account creation, document storage, subscription management
• Legitimate interest: Service improvement, security, fraud prevention

6. Data Retention

We retain your data for as long as your account is active. After account deletion, all personal data is permanently deleted within 30 days. Anonymized analytics data may be retained longer.

7. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of all data we hold about you
• Rectification: Correct inaccurate data
• Erasure: Delete your account and all associated data
• Portability: Export your data in machine-readable format
• Withdraw consent: Change cookie preferences or opt out of AI analytics anytime
• Complaint: Lodge a complaint with your local data protection authority

To exercise these rights, visit your dashboard settings or email us at info@tmoad.ai.

8. Data Sharing

We do not sell your personal data. We share data only with:

• Neon (PostgreSQL): Database hosting (EU region)
• Stripe: Payment processing (PCI compliant)
• OpenAI: AI writing features (data not used for training)
• Google Analytics: Anonymized usage analytics

9. Changes to This Policy

We may update this policy. Material changes will be notified via email or a notice on our website.